Privacy Policy

Overview

Batra Clinical Laboratory ("we", "us") operates this website to share information about our lab, tests and contact details. This page explains what little information the website itself collects and how it is used. It does not cover records created during an in-person visit, which are handled under standard medical record-keeping practice.

Information we collect

We do not have a contact form, account sign-up, or online payment on this site. The only information collected through the site is:

• Anything you share directly by calling or emailing us.
• Basic, anonymised usage statistics (pages visited, approximate location, device type) via Google Analytics — only if you accept analytics cookies in the cookie banner.

How we use it

Contact details you share are used only to respond to your query. Anonymised analytics data helps us understand which pages are useful and improve the site; it is not used to identify individual visitors.

Cookies

See our Cookie Policy for details on what cookies this site uses and how to change your preference at any time.

Sharing

We do not sell your information. Anonymised analytics data is processed by Google under its own privacy terms. We do not share your contact details with anyone else.

Your rights

You can ask us what information we hold about you, or ask us to delete it, by reaching us at in person at the lab.

Changes

We may update this policy occasionally. Changes will be posted on this page with an updated date.